FAQ

Questions, answered plainly.

Shopping with us, or buying for a business: start here.

Help centre

Find your answer.

Still stuck? A person on our team will reply. Contact us

How much is delivery?

Delivery is free on every order across Pakistan.

Shipping details
How long does delivery take?

Orders are dispatched from our factory. You'll see the delivery estimate at checkout and receive updates once your order ships.

How do I track my order?

You'll receive updates once your order ships. Signed-in customers can also see their orders in their account.

Your orders
Can I pay cash on delivery?

All available payment options are shown at checkout.

What payment methods do you accept?

All available payment options are shown at checkout.

Can I exchange a size?

Yes. If the size isn't right, contact us with your order number and the size you need, and we'll help you exchange it.

Returns & exchanges
Can I exchange underwear?

For hygiene reasons, underwear can only be exchanged unopened and unworn.

How do I find my size?

Every product lists garment measurements in centimetres. Our size guide shows how to compare them with clothes you already own.

Size guide
How should I wash it?

Follow the care instructions on each product page. Washing cold and drying in shade keeps the size and shape.

For business

Buying for a business?

Wholesale, team kits, uniforms, private label and printing all start with one form.